Account Support – Administrative

Charles River Laboratories – Dublin – For nearly 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. Job Summary We are seeking a Account Support – Administrative for our Microbial Solutions site located Dublin. The following are responsibilities related to the Account Support – Administrative: Responsible for achieving quarterly and annual sales targets for assigned product line and services in a designated geographical region. In addition, responsible for providing technical guidance in support of the Account Management and Global Account teams. Essential Duties and Responsibilities: Assist in sales program in assigned territory applying technical/scientific skills to develop existing accounts and compete for customers. Assist Account Management with presenting global capabilities, qualifying leads, demonstrating added value and closing new business opportunities by providing scientific support during sponsor teleconference calls, field visits and at scientific trade shows. Provide technical leadership and direction to support customers and the Account Management and Global Accounts team. Provide training and technical support in assigned territory; analyze customer data and validation plans. Recommend or perform remedial actions to troubleshoot customer issues related to instrumentation, application, reagents and software. Establish regular interface and communication with the Account Management and Global Accounts team to relay shared goals and targets; develop co-strategies to achieve defined targets; and work cohesively as a team to provide excellence in service… – Permanent – Full-time

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