The Client Services Manager is part of the agency’s consultant team and is responsible for driving client success in offline & online marketing programs that include some combination of public relations and social media campaigns. To do this, the Client Services Manager must be able to establish effective communications and strong relationships with external and internal teams, while using analytical skills and creative problem-solving to proactively create and solve problems and exceed client objectives.
Your Impact:
Account Management
- Assumes accountability and ownership of offline & online marketing program successes and failures for client accounts in a team environment.
- Responsible for ongoing client performance meetings, weekly meeting reviews, and other ad hoc communication flows.
- Interfaces with other department leads to share ideas, communicate service offerings, and to identify and deliver new solutions for clients.
- Understands public relations and social media best practices and articulates knowledge effectively.
- Provides excellent communication via phone, emails and direct contact.
- Effectively creates and delivers client presentations.
Campaign / Project Management
- Directs and manages the daily work flow of all client social media programs, including initiation and management of projects across departments.
- Reviews deliverables for quality and ensures that recommendations and work product are sound and viable.
- Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity.
Job Details
| Posted Date: | 2020-08-04 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Management Consulting |
Preferred Candidate
| Career Level: | Mid Career |