Standard Chartered – Hong Kong – About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. We're looking for a DevOps Engineer to work on site with our development team in our offices in Hong Kong and Singapore. We're a very small, but growing company, with new and exciting problems to solve. We work in project-based sprints in small, interdisciplinary teams. As a DevOps engineer you'd be able to work on and solve some of the many interesting challenges we are facing, learn new ways of working, and build delightful high quality products for our customers. The Role Responsibilities Monitoring and Situational Awareness: Receive and Respond to critical alerts from Client Journey monitoring systems, Trigger the Major Incident Management process if necessary. Review dashboard and monitoring effectiveness. Lead initiatives for continuous improvement of monitoring tools and processes. Keep abreast of planned system changes, business campaigns and economic, political, social and environmental factors to facilitate implementation of mitigating measures and rapid response to technology issues that may arise. Use situational knowledge to correlate system anomalies with potential situational causes. Relationship Management: Build rapport with key business (particularly Client Care Centre) management, and Country Technology Management teams. Develop a deep understanding of the business and client… – Permanent – Full-time