Food & Beverage Service Team Leader – Banquet

Crowne Plaza – Hong Kong – At the moment, we are looking for a Food & Beverage Service Team Leader – Banquet to join our professional team at Crowne Plaza Hong Kong Kowloon East. Job Responsibilities: Assist and direct banquet staff to achieve efficient operations and high level of service standards and guest satisfaction Responsible to communicate to his/her superior any issues encountered, guest comments and other relevant information Train and guide banquet staff on banquet duties, service skills and Standard Operating Procedures Conduct shift briefings to ensure hotel activities and operational requirements are known Responsible to supervise functions and events Responsible to maintain strong and up to date knowledge for food and beverage trends and development Resolve and follow up with any guest-related issues arise during functions and events Job Requirements: At least 2 years related experience or an equivalent combination of education and experience. Supervisory experience is preferred High School or Vocational Certificate in Hotel Management and Food & Beverage or related field Excellent interpersonal and intrapersonal communication skills Able to speak, read and write Basic English and Putonghua Less working experience will be considered as Food & Beverage Service Supervisor In return, we’ll give you a generous financial and benefits package including healthcare support, Mandatory provident fund scheme, dining privileges, hotel discount worldwide and the chance to work with a great team of people. To find out more about us and to apply for this or any other jobs with IHG please contact us at Tel: 6113 7822, via [email redacted, apply via company website] or visit www.ihgjobs.hk…. – Permanent – Full-time

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