Talent Genie – Somerset West, Western Cape – Our Client, a leading tech firm in Somerset West is seeking an ICT Team Lead to join their team. They offer excellent benefits, growth, development and stability. Purpose of the Position: The successful incumbent will be responsible for coordinating and leading the ICT team to service the ICT requirements of the organization as a whole as well as the ICT related needs of the respective development programmes while upholding ICT values, processes and decisions. The ICT team is responsible for the overall management and support of all key components that make up the organizations ICT Service Catalogue. Responsibilities/Tasks: Support the establishment and maintenance of governance policies and procedures of direction and control to ensure that objectives are achieved, risks are managed appropriately, and compliance with relevant legislation is met in order that the organization''s ICT resources are utilized optimally and responsibly. Support the implementation of the ICT Strategic plan to tie in with the company''s vision and goals detailed in the Company Strategy. Evaluate, identify and recommend the new technology platforms and tools which will better equip or optimize the ways in which ICT delivers services to the company and/or clients. Provide Technical specifications and evaluation criteria on procurement requests, which include Request for Quotes (RFQ), Request for Information (RFI) and tenders Provide support to the ICT Manager to ensure that the total central ICT expenditure remains within allocation and all ICT related expenditure is tracked accordingly. Provide coaching and mentoring to the ICT team members where required and propose training where a specific need has been identified. Manage Service-levels (Availability and Capacity management, ICT service continuity management and support Information security management efforts). Manage Service transition (Change management, Service asset and configuration management). Provide input to t… – Permanent – Full-time