IITA – Ibadan, Oyo State – The International Institute of Tropical Agriculture seeks suitable applicants for the position below at the Institute's Headquarters in Ibadan: Position: Information Technology Application Assistant Contract: 3-year renewable contract Location: Ibadan DUTIES: Deploy applications to end-users such Enterprise Resource Packages (ERP) including related add-ons; Adopt Information Technology Infrastructure Library (ITIL) best practice in handling incidents or requests to the ServiceDesk via telephone, email, or end-user portal (Sysaid) Perform small-scale custom application programming/improvement/bug fixing, using e.g., C#, sql server, bootstrap, JavaScript and similar technologies/languages and occasionally revise database replication and design; Troubleshoot both technical and operational related issues from end-users Assist users on functional matters related to the applications, notably ERPs related to travel management, vehicle request and annual employee appraisal system; Provide functional/configuration related support on SharePoint related solutions; Perform general system software maintenance and upgrade; Test fixes to ensure incident has been adequately resolved and thereafter develop knowledge base articles for end users; Perform any other duties as may be assigned by the supervisor. QUALIFICATION: BSc/HND in computer science or similar or related field with a minimum of three (3) years' experience performing similar or related in a well-structured organization. Experience on ERP's will be an added advantage. COMPETENCIES: The ideal candidate must have: Good knowledge of most common programming languages with good customer support orientation. REMUNERATION: We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment. METHOD OF APPLICATION: Interested applicants should complete the online application attaching detailed cover letter and cur… – Permanente – Horário completo