J-K Network Manpower Services – Taguig City, Metro Manila – BGC, Taguig City Php75,000 English, Mandarin Multilingual Filipino BENEFITS: HMO up to 4 dependents Cash incentives based on tenure Free shuttle service (Around Metro Manila) Discount card for employees in different shops and malls JOB DETAILS: Company Profile: One of the fast growing Contact Center headquartered in New York City and has a strong team in the U.S. A, El Salvador, Colombia, Amsterdam, Hungary and Philippines. They provide quality of service in the field of IT, Translation, Technical, Engineering, Customer Service and many more. Requirements: Can speak Mandarin (fluent) Can speak English and Mandarin No reading and writing needed for this job Undergrad of 2nd year or Graduate of any course Must be willing to work in Taguig (free shuttle) Advantage: customer service or healthcare background Has customer service background Experience in CSR is not a requirement This is a pure call and no email and chat supported Job Responsibilities: Explain the healthcare plan and program enrolled Assist the members of the health plans, answer call in Mandarin and English Explain the inclusion of the health programs Approve and facilitate change of transportation or request Document the call like name, address, reason of call and given information Understand the inquiries about healthplan and escalate to other department if needed Explain the approval process of the request and change in the healthcare programs Recruitment process: HR Interview (Virtual) Recording Online Exam Language Proficiency Test Final Interview (Virtual) Client Recording Review HOW TO APPLY: Please send your resume to: jk.netcareers@gmail.com Contact Number: Globe: 09176381869 Skype: live:mandarinjobs Whatsapp: +63 936 973 4186 WeChat: Jknetworkofficial Facebook Page: https://www.facebook.com/nihon.hiro.3 Company Website: https://jknetwork-jobs.com/ Look for Ms. Maddi Don't forget to refer your friends! We give referral bonus for ev… – Permanent – Full-time