Ali Abdulwahab Al Mutawa – Kuwait – Purpose of Job: The position serves as a frontliner of the business. It is responsible to achieve given sales target, comply in the required Customer Service Standards. Essential Duties and Responsibilities: – Maintains efficient/effective customer service using the CS and Selling Process at all times – Maximizes sales opportunities in the process of closing a sale during customer encounters – Performs the following functions to drive more sales: – Attends and assists customers in the selection and choice of merchandise – Presents features, functions, purposes, benefits, uses, brand and quality of the products – Ensures to push suggestive selling techniques by offering other product alternatives – Replenishes items on display and ensures availability of items in the selling area – Merchandises and arranges display of items – Monitors movement of items and informs the store/showroom management team of the fast and slow moving items as basis for future replenishment activities – Updates the Line Manager of inter-store/showroom transfers to ensure quality/adequate quantity of merchandise and timely delivery of items – Ensures that all items in the selling area are properly displayed and merchandised, with correct prices, with labels and security tags – Promotes and supports store/showroom campaigns, brand marketing strategies, activities, promotions and loyalty programs – Helps implement health, safety and security control and practices in the workplace – e.g., merchandise loss, damage, pilferage, theft, fire prevention, etc. – Assists in periodical/yearly store/showroom inventory/stock-taking – Deals with customer queries and routine product questions utilizing store/showroom and product knowledge – Handles customer complaints and directs concerns to appropriate channels when necessary – Ensures cleanliness and orderliness in cleaning the store/showroom if necessary and proper stocking of items – Supports management decisions, r… – Permanent – Full-time