SE&Co; – Dar es Salaam – Job Summary You will be responsible for the initial collection of application and system issues that arise across the business. Minimum Qualification: Bachelor Experience Level: Mid level Experience Length: 2 years Job Description · Participate/Support of Testing/Training/Rollout of SAP changes to stakeholders · Key Contact for stakeholders requesting SAP changes and performs initial analysis · Provides guidance on SAP best practices/resources/access requests. · Responsible for issue intake routing, monitoring, and follow-up · SAP Service Desk End User Support including Administration of tickets · Preparing/Distribution of reporting of SAP tickets/change requests. · Maintaining and updating technical documents and procedures · Other tasks as required… – Permanente – Horário completo