Grand Hyatt Al Khobar – Al Khubar, Ash Sharqiyah – Passion for delivering exceptional levels of guest experience. Handle all guest complaints and inquiries in an empathetic and efficient manner, following through to make sure problems are resolved satisfactorily. Assist the Front Office Management Team in efficiently managing the department as per the defined brand guidelines, thereby delivering a courteous, professional, efficient and flexible service at all times Ensure that the unique experience is delivered to the guests at all times, by knowing their needs and wants through empathy conversation. Learn and adhere to safety, sanitation and hygiene guidelines…. – Permanent – Full-time